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GenAI Explorer

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A comprehensive Chrome extension for exploring, testing, and monitoring Salesforce Generative AI capabilities including Agentforce, Einstein models, and Data Cloud insights.

GenAI Explorer

The Problem​

Humans and agents are meant to live together, yet we need better tools to understand what agents have done and, more importantly, why.

As AI agents become integral to business operations, teams face key challenges:

Understanding AI Behavior​

  • 🤔 Complex Reasoning: AI decision-making involves multiple stages and considerations
  • 🔍 Tracing Decisions: Need to understand why agents chose specific actions or responses
  • 📊 Performance Visibility: Token usage, timing, and quality metrics require analysis

Testing & Validation​

  • 🧪 Safe Testing: Need controlled environments to validate agent behavior
  • 🔄 Iteration Speed: Want to test and refine agents quickly
  • 🐛 Issue Reproduction: Need to replay and debug specific interactions
  • 📈 Data Analysis: AI data spans multiple objects and requires specialized queries

Configuration Management​

  • 🗺️ Component Relationships: Understanding how agents, topics, and actions connect
  • 📋 Version Control: Tracking which configurations are active vs. draft
  • 🎯 Impact Analysis: Knowing what will be affected by changes

Development Tools​

  • 🔧 Specialized Needs: AI development requires different tools than traditional Salesforce
  • 💬 Prompt Engineering: Testing different models, prompts, and parameters
  • 📊 Analytics Access: Analyzing conversation data for insights

In short: Teams need specialized tools to build, test, and optimize AI agents effectively.

How GenAI Explorer Solves This​

GenAI Explorer is the Chrome DevTools for Salesforce AI - bringing complete transparency, powerful debugging, and rapid iteration to AI development.

🔍 Complete Visibility​

✅ See Inside AI Reasoning: Visual Atlas pipeline showing all 6 processing stages
✅ Track Every Decision: View which topics matched, which actions executed, and why
✅ Live Performance Metrics: Token usage, processing time, quality scores in real-time

🧪 Safe Testing Environment​

✅ Chat Without Risk: Test agents locally before production
✅ Control Context: Set session and message variables to simulate any scenario
✅ Replay Requests: Reproduce any historical request with one click
✅ Edit & Test: Modify prompts and compare results instantly

📊 Data-Driven Insights​

✅ Pre-Built Analytics: 8+ ready-to-use Data Cloud queries
✅ Conversation History: Filter and analyze all past conversations
✅ Export Capabilities: Get data into Excel, JSON, or CSV instantly
✅ No SQL Required: Visual query builder with auto-complete

🎨 Visual Understanding​

✅ ERD Diagrams: See all AI objects and relationships
✅ Atlas Pipeline: Interactive 6-stage reasoning visualization
✅ Interactive Boards: Create documentation with drag-and-drop
✅ Configuration Browser: Explore all agents, topics, actions at once

⚡ Developer Acceleration​

✅ Topic Collision Detection: Einstein-powered overlap analysis
✅ AI Prompt Optimization: Get improvement suggestions automatically
✅ Model Comparison: Test GPT-4 vs GPT-4o Mini side-by-side
✅ Unified Interface: Everything in one extension - no context switching

Impact:

  • 🚀 80% faster testing - minutes instead of hours
  • 🔍 70% faster debugging - see exactly what went wrong
  • 💰 50-70% cost reduction - optimize model selection
  • 📚 10x faster onboarding - visual docs and live data

Why We Built It​

Humans and agents are meant to live together. But for this collaboration to succeed, we need transparency.

GenAI Explorer was created by Salesforce developers and AI engineers building Agentforce implementations who needed better tooling. The project started with a simple question:

"How can we see what's happening inside an Agentforce conversation?"

From that question came a comprehensive toolkit that answers:

  • What did the agent do? Which actions, topics, and data?
  • Why did it do that? What reasoning led to those decisions?
  • How can we improve it? Where are bottlenecks and optimization opportunities?

Our Vision​

Today: Salesforce Agentforce, Einstein, Data Cloud
Tomorrow: Multi-platform AI agent support
Future: A unified lens for understanding any AI agent, anywhere

The goal: Make AI agent behavior transparent and understandable, regardless of platform.

Overview​

GenAI Explorer is a browser extension designed for Salesforce administrators, developers, and AI engineers who need to interact with, test, and monitor Generative AI capabilities within their Salesforce orgs. It provides a unified interface for working with your organization's AI agents, understanding their configuration, and analyzing their performance.

Single Purpose​

A developer and administrator tool for chatting with, testing, and monitoring Salesforce Agentforce and Einstein AI capabilities.

Key Capabilities​

💬 Chat with Agentforce Agents​

Have real-time conversations with your Agentforce agents, test scenarios, configure session variables, and analyze agent responses.

🤖 Configuration Explorer​

Browse all AI Agents, Topics, Actions, and Prompts in your org with comprehensive entity relationship diagrams.

🧠 Atlas Reasoning Engine​

Visualize the six-stage AI processing pipeline and understand how Salesforce processes AI queries.

🔬 Einstein Model Testing​

Test and compare multiple Einstein AI models with custom prompts and parameter control.

🎨 Interactive Boards​

Create visual workflows and documentation using drag-and-drop boards with AI-powered editing.

☁️ Data Cloud Integration​

Execute queries and monitor AI data directly with pre-built analytics queries.

Quick Start​

Installation Options​

Option 1: Chrome Extension (Recommended)
Install from the Chrome Web Store for the best experience with side panel integration and context menu shortcuts.

Option 2: Web Application
Visit https://app.sf-explorer.com/gen-ai.html to use GenAI Explorer directly in your browser without installing an extension.

Getting Started​

  1. Install the extension from the Chrome Web Store or use the web version
  2. Connect to your Salesforce org using OAuth authentication (connected app)
  3. Explore your AI agents, topics, and actions
  4. Chat with your agents to test their behavior
  5. Monitor performance using Data Cloud queries

Who Should Use GenAI Explorer?​

For Administrators​

  • Monitor Agentforce agent performance
  • Track conversation flows and user interactions
  • Analyze agent usage patterns
  • Troubleshoot configuration issues

For Developers​

  • Test Einstein AI models during development
  • Debug prompt templates and responses
  • Explore GenAI Function Definitions
  • Optimize token usage and costs

For AI/ML Engineers​

  • Understand the Atlas reasoning pipeline
  • Analyze AI model performance
  • Monitor safety and compliance metrics
  • Optimize retrieval strategies

For Data Scientists​

  • Query Data Cloud for AI analytics
  • Analyze conversation patterns
  • Track feature usage statistics
  • Export data for analysis

Requirements​

  • Browser: Chrome version 88 or higher
  • Salesforce: Org with Agentforce or Einstein AI features enabled
  • Permissions: Appropriate access to AI metadata and Data Cloud

Architecture​

Built with modern web technologies:

  • React 18 - Modern UI framework
  • TypeScript - Type-safe development
  • Salesforce Lightning Design System - Native Salesforce UI/UX
  • React Flow - Interactive visualizations
  • JSForce - Salesforce API integration
  • Material-UI - Additional UI components

Privacy & Security​

  • 🔒 Secure Authentication: Official OAuth 2.0 flows
  • 🏠 No External Storage: All data remains in your Salesforce org
  • 🎯 Direct API Calls: Queries execute directly against your instance
  • 💾 Browser-Only Storage: Preferences saved locally
  • 🚫 No Third-Party Services: No data sent externally

📚 Feature Documentation​

Explore the detailed documentation organized by category:

💬 Conversation​

🤖 Configuration & Analysis​

🛠️ Testing Center​

🧠 AI Platform Understanding​

🛠️ Advanced Tools​

❓ Help & Support​

  • FAQ - Frequently asked questions and troubleshooting

Built for the Salesforce community to unlock the full potential of Generative AI 🚀